How RescueMyAds Works
A straightforward process. You tell us what's happening, we get to work.
We get into problems hands-on. You tell us what's happening, we investigate and start working through it. We can't guarantee every issue will be resolved, but we have a strong track record of getting accounts reinstated, spending limits increased, and trust scores improved.
Submit Your Enquiry
Use our enquiry form to tell us about your situation. The more detail you can provide, including the type of issue, when it started, and any messages you've received from Meta, the better we can hit the ground running.
- Describe the issue in as much detail as possible
- Include any error messages or notifications from Meta
- Tell us about your account history and advertising activity
- All enquiries are treated with complete confidentiality
We Get Into It
Our specialists dig into the problem. We investigate the cause, identify the relevant Meta processes, and start working through the resolution. This is hands-on work, not a list of things for you to try.
- Hands-on investigation of your specific situation
- Identification of root causes and contributing factors
- Direct engagement with the relevant Meta processes
- Ongoing work until the issue is resolved or options are exhausted
We Work to Resolve It
We handle the process and work toward a resolution. We keep you informed throughout. We can't guarantee every outcome, but we've helped many advertisers get accounts reinstated, limits increased, and issues cleared.
- Hands-on management of appeals, reviews, and reinstatement processes
- Clear communication on progress and outcomes
- Honest assessment of what's achievable
- Follow-up and escalation where available
How We Work
Hands-on
We get into the account and do the work ourselves. We don't hand you a checklist and wish you luck.
Honest
We tell you what we know and what we don't. We don't make promises we can't keep or claim to have influence we don't have.
Specific
Everything we do is specific to your situation. No generic advice, no one-size-fits-all responses.
Confidential
Everything you share with us is treated with complete discretion. Your account details and business information are never shared.