Pricing
Transparent by design. Every engagement starts with a consultation. We assess your situation and provide a clear quote before any work begins.
No resolution. No charge.
If we can't fix your issue, you don't pay. Simple as that.
Straightforward
Simple restrictions, billing issues, ad disapprovals, verification.
Standard
More investigation required, repeated restrictions, Business Manager or policy issues.
Complex
Complex restrictions, failed appeals, regulated industry approvals, improving account trust/quality, and difficult account problems.
Same-Day Resolution
Priority handling for customers who need their issue dealt with urgently. Subject to availability; Meta approval/restoration cannot be guaranteed the same day.
on top of base price
Flexible payment options
We accept payment in USD, EUR, and major cryptocurrencies. Payment terms are confirmed at the time of quoting.
Common questions
When do I pay?
Payment is agreed at the quoting stage before any work begins. We don't charge until you've confirmed the quote.
What counts as a Priority (P1) issue?
A P1 is any situation where delay causes direct, material harm. This includes an active campaign shutdown during a live promotion, an imminent deadline, or an account suspension affecting ongoing revenue. P1 handling is subject to availability and carries a 30% priority fee. We assess P1 status together at the enquiry stage.
Are outcomes guaranteed?
No. Meta's systems are complex and outcomes are never certain. What we guarantee is that we apply genuine expertise and effort to every case. We have a strong track record, but we will always be honest with you about the likelihood of success before you commit.
What currencies do you accept?
We accept USD, EUR, and major cryptocurrencies. The specific payment method is confirmed at the quoting stage.
Not sure which option you need?
Tell us what happened and we'll assess your issue and confirm the price before starting.